Description
Participants of this Professional Development Workshop understand
- appropriate and inappropriate office behavior.
- appropriate office dress.
- the way to use of the telephone at work.
- dealing with difficult people.
- how rephrase blunt communication for refined professionalism.
- the use of to-do lists and prioritisation.
- effectively handling of typical office interruptions
- overcoming procrastination.
- how to improve professionalism at work.
This fun, fast-paced is full of interactive discussion interspersed with game-show style quizzes, quick objective tests, group exerises and introspection. It takes the participant through the rigors of the professional world to develop an experiential understanding of the value of etiquette and professionalism at work and outside.
In today's global marketplace, it is essential for the members of your organisation to present a refined image and to back it up with professional performance. It is critical to meet and exceed the client or customer's expectation of service to survive, let alone progress in this cut-throat environment. This makes it critical for organisations to invest in the development of the social skills of their own teams in all functional areas.
In a broader sense, organisations whose members are sensitive to needs of others are better able to reach out and have a positive impact on society. And a small step towards imbuing this sensitivity in your workforce will go a long way in making our world a better, happier place.
The possibilities are limitless.
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Please note: The structure given below is a broad subdivision of the areas covered in the day long workshop. The 4 sessions are punctuated by 3 breaks for snacks and lunch. We are constantly working to develop cutting edge material and methods. The workshop is therefore subject to constant upgradation. Your workshop will be customised to cater to your teams' specific needs.
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Workshop Day: At the start of the 8 hour intervention, participants receive The Professional Development Workbook. This contains reference articles selected for inspiration as well as quality reading material
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| Session 1 |
Introduction: To appropriate interactions. An exploration of the difference between social and professional behaviour
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| Session 2 |
Professional Etiquette: Focus on workplace communication, from memos to telephone and e-mail manner.
Grooming Etiquette: How to dress for success, affordably, in all settings.
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| Session 3 |
Work and Time Management: How to do it all and with style.
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| Session 4 |
Action Orientation: to create a roadmap for the implementation of learned principles
Motivational Session: To inspire self belief and spur growth.
Techniques to achieve individual goals
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Post Workshop
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- Through the 42-day Practice Plan, participants will receive regular weekly e-mails with supplementary material.
- You will also have access to our online discussion forum for continued interaction
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